Housekeeping - Dispatch
Bally's Shreveport
451 Clyde Fant Parkway
Shreveport,
LA
71101
Full-Time
Description
Job Duties And Responsibilites
include the following.- Demonstrates a winning personality with refinement and character. Displaying an outgoing personality using confidence and style.
- Performs all assigned tasks with enthusiasm, professionalism and exceeds our customer’s expectations.
- Provides professional greeting when interacting with guests and housekeeping personnel.
- Responsible for reporting any Maintenance issues called into Dispatch to Facilities.
- Ensures that Room Attendant caddies are properly stocked.
- Organizes room assignments for the Guest Room Attendants as well as the Floor Assignments for the Inspectress and Hotel House Representatives.
- Accurately uses the proper telephone/radio techniques and etiquette.
- Provides guest with information including hotel, casino and restaurants, including hours of operations, special events and promotions.
- Responsible for accurately communicating to Dispatch Personnel and Inspectors the status of guest rooms
- Ability to relate effectively in one-on-one situations with guests and other members of the Company.
- Be completely knowledgeable about all Bally's programs, promotions, activities and
- functions.
- Answer patrons’ complaints and resolves problems.
- Must carry out safety and emergency procedures including, but not limited to; fire, crowd
- control, inclement weather and bomb threats.
- Must communicate with guests and be able to direct/escort them to various facilities and
- functions within the property
- Must interact with guests, Room Attendants and Inspectors in a courteous, empathetic and discreet manner.
- Supports and maintains Bally's courtesy guidelines to guests and employees.
- Promote outstanding guest relations.
- Perform tasks outlined on daily, weekly and monthly project checklists.
- Performs other duties as assigned.
Education And Experience
High school diploma or general education degree (GED); or one year’s previous experience and/or training; or equivalent combination of education and experience.Qualifications
High school diploma or general education degree (GED); or one year’s previous experience and/or training; or equivalent combination of education and experience.
Bally's Shreveport
Bally's Shreveport offers guests a timeless luxury, friendly, personal service in non-stop excitement and elegance in our luxurious resort casino, located in the heart of Downtown Shreveport.
Bally's Shreveport Casino & Hotel features the ultimate in gaming excitement with a 30,000-square-foot gaming floor with more than 50 table games and more than 1,500 of the newest slots and video poker machines.
We offer delicious dining, from our award-winning steakhouse to our authentic Asian noodle kitchen. Inspiring specialties await at each of our distinctive restaurants and bars. Our hotel features 403 rooms and suites with amenities that include room service, a fitness center, meeting space, free Wi-fi, and a spa/salon.
Our guests can shop for one-of-a-kind memorabilia in our Eldorado Gift Shop and Oakley Store or unwind in Shreveport’s hottest nightspot – our Eldorado Celebrity Lounge, where the area’s best LIVE entertainment performs.
Join the Excitement at Bally's Shreveport!
We are seeking a passionate, dynamic employees. By working with us, you will experience:
- Endless Opportunities: With our growing brand, there are countless opportunities for career advancement and personal growth.
- Fun-Filled Atmosphere: At Bally's Shreveport, we believe in creating a work environment that is not only professional but also fun and energetic. You'll join a team of like-minded individuals who are passionate about delivering exceptional service and creating unforgettable moments.
- Competitive Benefits: We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, retirement plans, and generous paid time off. Plus, take advantage of special discounts and perks at our hotel and throughout Shreveport!
- Live the Shreveport Life: Shreveport is a vibrant city bursting with Southern charm. From its lively music scene to its delicious cuisine and exciting festivals, there's always something happening here. Enjoy a lower cost of living, a welcoming community, and easy access to outdoor activities like fishing and hiking.
If you're ready to take the next step in your gaming-hospitality career and be part of a team that knows how to work hard and have fun, apply now! Bally's Shreveport is waiting to welcome you with open arms.
Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.
With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".
