Assistant Front Office Manager

As Assistant Front Office Manager, you will lead our dynamic TEAM providing outstanding customer service, and delivering an exceptional experience to every guest at our hotel.  

TEAM Culture:

Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with company that values them. Our hope is that each day you'll uncover new reasons to love what you do!

T.E.A.M = Together Everyone Achieves More

TEAM Benefits:

• Bonus Eligible 
• 401k
• Health/Dental/Vision/Life/Voluntary Insurance
• TEAM and Travel Discounts
• Vacation/Well/Holiday Pay
• Career Advancement Opportunity
• We are conveniently located within walking distance from multiple public transportation stations for easy commuting  

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

What you will be doing: 

In this role you will ensure smooth operation of the hotel front desk, be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager. To direct the Front Office operation in the absence of the Front Office Manager.

Requirements to be successful in this role:

• Previous 2+ years' of Assistant Front Office Manager experience in a luxury brand hotel environment 
• College degree or coursework in hospitality related field preferred
• Strong knowledge of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack)
• Fluency in English: additional languages preferred. Spanish language skills are beneficial
• Excellent verbal and written communication skills
• High energy with effective and influential people skills. Positive attitude and the desire to motivate others
• Strong leadership skills
• Superior interpersonal and customer service skills
• Reliable with the ability to multi-task and work under pressure
• Full availability is required, must be able to work varied hours including nights, weekends, and holidays