9721 Arboretum Boulevard
Austin,
TX
78759
Full-Time
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Inspire your senses at our hotel in North Austin, TX
Discover the cultivated side of Austin at Renaissance Austin Hotel. Located in the stylish Arboretum and surrounded by Hill Country scenery, our hotel celebrates the local character of Austin. Our Stay Confident program includes enhanced procedures that deliver an even cleaner and more restful stay. Savor Texas-inspired American fare at Knotty Deck & Bar, or lift your spirits with coffee, tacos and tequila from Choza. Hit your fitness goals on the go in our state-of-the-art Peloton room, 24-hour fitness room or one of our two sparkling pools. Celebrate or connect in our hotel’s ballrooms and scenic outdoor spaces, ideal for large or small events. Easily explore North Austin from our hotel, just minutes from the Domain, the Austin Greenbelt and downtown Austin. A refreshing hotel experience awaits you at our four-star hotel in Austin, TX.